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The centre relies on volunteers to keep moving; volunteers who cook, walk, garden, mentor, guide and assist in all the groups and activities we offer. They are a fantastic group and many of our activities just wouldn't run at all without them. We have over 120 volunteers, who give anything from an hour or two a month to six hours a week.

What do the volunteers get out of it? Friendship, fun, a sense of achievement and satisfaction that what they do makes a difference. Volunteering can also lead to paid employment. Apart from the fact that employers like to see commitment, work of any kind is good on a CV, and you can learn new skills and get relevant training that will be useful in work, such as a Level 2 Hygiene Certificate if you want to move in to catering. And it increases self-confidence and combats depression - what are you waiting for?!

If you'd like to find out more, call 01963 31842, email REMOVEinfoREMOVEREMOVE@REMOVEBalsamCentreREMOVE.REMOVEorgREMOVE.REMOVEuk, or scroll down to see what some of our volunteers do. Keep going and you will find our current vacancies

volunteer leaving

One of our youngest volunteers leaving us after 2 years to continue her studies

This is Jazz, who has been a fantastic volunteer for the last two years. She has been coming in each week to cook in the cafe, and although she had little experience of cooking to begin with, Jazz very quickly picked up the skills she needed, choosing her dishes and cooking with real flair - no one will forget that Lemon Meringue Pie! We - and the Loose Ends diners - are sorry to see her go but excited for her as she embarks on her next adventure! Good luck, Jazz!

As one volunteer put it, “Volunteering does wonders for your mind, body and spirit, especially if you’re feeling isolated or out on a limb after a big change. It’s a way to plug yourself in again and get charged up."

Ramblers Award

Three Volunteers win the Ramblers National Volunteering Award in the Inspiring Walkers Category

Ali, Simon and Lu have won the Ramblers Volunteering Award in the Inspiring Walkers Category for all their hard work to get our weekly Short Walks up and running, both from the Balsam Centre and from the Medical Centre. We are so proud of them! They were so determined to get this going, to encourage more people to walk for their physical and mental health. The walks are well and truly established and have a growing band of regular walkers who attend. WELL DONE!

Ali knew that walking was so beneficial for both mental and physical health, that she was determined to start a walk that anyone could join, even if they weren't regular walkers, - something that would get them started. They even took it down to the Medical Centre, to persuade people to join. Several times in the first few weeks, no one came. But they didn't give up. A chance meeting with one of the nurse practitioners pushed the project forward, with every doctor being informed and encouraged to suggest the walk to patients. As walkers became more confident, they progressed on to the Short Walks from The Balsam Centre, slightly longer and with more inclines.
They have done fantastically well, the group is thriving with a regular core of walkers. Congratulations, Ali, Lu and Simon!

Single mum volunteer

Single Mum & Volunteering

The Job Club recommended Hanna, with her interest in cooking, volunteer in the cafe. Thanks to some funding, we placed her daughter in the nursery, whilst Hanna cooked with our volunteer chef. Hanna even persuaded a friend to join her and when the chef left, they took on the cafe and ran it very successfully for 2 years, not only helping us but cooking the meals for the Stroke Club once a month too.

Hanna decided that with these new skills she wanted to start her own catering company, "Mmm...Delicious", and with help from the Prince's Trust, has now secured premises in Wincanton and she is set to fly! We wish her well!

skilled and

Skilled & Volunteering

Winning funding for a new volunteer project is always exciting. One such project brought together skilled volunteers with people who were unemployed or retired. The cafe has often been the source of ideas and one of our regular diners suggested lawnmower maintenance, as he had so many broken ones. When Pat came into volunteer it was the perfect opportunity to start a workshop.

Pat was a retired mechanic and a whizz with anything mechanical. Gradually, he worked through the collection of lawnmowers with our original diner, along with a few others from the community.

unemployed and

Unemployed & Volunteering

Rachel is a young trained nurse who led a busy life in London until she became ill with MS. The pressures of working in a stressful job and coping with her illness reached crisis point and Rachel left and returned to her family home in Somerset.

Rachel needed to know if she could work in a less stressful situation, and what her options were. Volunteering gave her time out to re-think, whilst working with people who needed her help, giving her confidence to apply for other work. Although sad to see her go, we are delighted that she is now in a less stressful job.

skilled volunteer

Skilled & Volunteering

June is a retired teacher who gets great pleasure from reading and wants to pass it on. People who left school with inadequate reading and writing skills hide it for years, often claiming they forgot their glasses, and, embarrassed, struggle on alone. On a one-to-one basis, June helps adults to read and write.

Penny was a speech therapist whose chance visit coincided with a call from a parent whose daughter had her speech therapy cut back. Penny gave the girl time and support for a year, during which time we all noticed the changes, and her mother has seen her daughter develop in to a very chatty 7 year old.

walk leaders

Walk Leaders Group

We are enthusiastic about walking, running short health walks & longer 3 - 5 mile hikes, all led entirely by a team of volunteers.

Ali has started the much shorter health walks for those unused to walking or daunted by a hike. Her team has now grown to 5 leaders, with her second shorter walk now established. The results have been very positive with noticeably increased fitness amongst the regulars.

Berry became a walk leader whilst looking for a new career. His long walks were popular - perhaps because some of them ended in lunch! He also ran the London Marathon to raise £1500 for us, before finding a new career in accountancy.


Retired and

Retired & Volunteering

James was a Youth Worker who moved to Wincanton after retirement. Not knowing anyone in the area, he came to the Balsam Centre to meet people and offer his time. His love of nature naturally led him towards volunteering in the gardens, but his experience in mentoring and youth work also meant we were able to direct him to Promise, a charity that mentors young people in need.

James volunteered in the gardens, passing on his knowledge of wild flowers, (he is often found with seeds in his pocket to scatter in the hedgerows!) and helped to keep the bindweed at bay. He has also been a valuable member of the Child's Advocacy team for Promise.


student volunteers

In School & Volunteering

Continuing the proof that you are neither too young nor too old to start volunteering, students from King Arthur's Community School have been coming to volunteer with us on Tuesdays, serving the lunches and the coffee/tea in the cafe, and socialising with the diners.

The cafe likes to get people chatting, but to approach people you don't know can be awkward and difficult; Claire, one of our first students, found it difficult too. A year on and you wouldn't guess she had ever been so shy. By the end of her time with us she had decided she wanted a career in social care. She has now left KA and is pursuing her career through Strode College but drops in occasionally to keep us updated.


retired and

Retired & Volunteering

Julie was brought in by a friend. She had recently been bereaved and was feeling understandably lost. Julie has limited mobility - but this has never stopped our volunteers. What she enjoyed - and missed - was playing games like Scrabble. And she wanted to learn how to play Bridge.

Working with the idea that there must be other people who enjoy games, who felt equally lonely, we suggested starting a Games Club which would be run by Julie. Starting with Scrabble we now have a boxful of games and a successful club that meets twice a week. Julie not only gets much needed social time but provides the opportunity for others to benefit too. And we found a volunteer tutor to teach Bridge!


Volunteers Needed!

For information on any of the following vacancies or to apply, please call 01963 31842 or email AndrewPattieREMOVEREMOVEREMOVE@REMOVEBalsamCentreREMOVE.REMOVEorgREMOVE.REMOVEuk


Walk Leaders

Currently, we have three teams of walk leaders, one for the long walks, one for the short walks, and one for the Buggy Walks at Stourhead, with some crossover. We are always on the lookout for new walk leaders.

Several of our walk leaders have stepped down because they've relocated or nare retiring from the role, so more leaders and co-leaders would be great!

Our short walks are looking for new leaders who can guide and encourage people who are new to walking.

And we would always welcome new walk leaders on our long walks to maintain our rota of each team of leaders walking once a month/5 weeks, and several of our walks only have one leader at the moment. If you don't feel confident enough to plan and lead a walk, we would still welcome you as a co-leader, to back-mark on the walk and make sure we leave no-one behind.

For the long walks, leaders plan the walk in advance for the brochure and then walk it prior to leading it, ensuring it is safe for the group.

The Buggy Walks walk every second and forth Thursday of the month, and you can lead a walk with your buggy too. Short walks are weekly on a Tuesday, with a rota of leaders. We have a regular, friendly group of walkers so if you like being active and outdoors, this is a role you will enjoy. You will have a training session on walk leading and you can also have a training session on using OSMaps to plan and follow walks on a smartphone but you don't have to use a phone to lead a walk!


Men's Shed

The Centre has a Men's Shed, a wonderful workshop where people can come and make things together or complete their own project. We are looking for people who would like to get involved with the project, to open up, welcome newcomers and guide them on the use of tools and what they might like to make - some come with a clear idea of what they want to do but others come to find friendship and the camaraderie they may have lost when they retired, and they might need ideas of what they would like to make. The Men's Shed runs Tuesday and Thursday mornings and ideally we would like to have a rota running for the responsible person "on duty" that day. The "shedders" are a friendly group of men who would welcome any newcomers to the group.


Babysitters who can sit with a baby/toddler for 1 hour

Mums - or dads - who are having counselling need help. Often their families are too far away to look after their babies whilst they have counselling and whilst it isn't impossible for the babies to join their parent in the sessions, they gain far, far more when they can totally relax without their children.

We need babysitters who can come in for an hour and sit with a baby or toddler in the Centre during the parent's session. It is so valuable and so fantastic that we are able to offer this service but we can't do it without you!

The sessions are sometimes one-offs, other times might be once a fortnight or once a month. If you would like to get involved, please contact us.

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Peer Volunteers

We are looking for volunteers who have experienced mental health difficulties, who would be willing to support other people in their recovery.

It could be just calling them for a chat, going for a walk with them, or accompanying them to an activity when they don't feel confident enough to go alone. If you would like to help, please contact us.


Men's Shed Dementia Group

We would like to run a new woodworking group for men with the early stages of dementia, working in the Men's Shed. This would be for a group of 4 men, making wooden puzzles or bird boxes. Many men with dementia still retain the "muscle memory" for woodworking and enjoy working with their hands and having the opportunity to socialise with others.

We are looking for a volunteer with knowledge and experience of working with people who have dementia, who can help men participate in the session. Woodworking skills would be a bonus but not essential - we have a volunteer who will be leading the woodworking projects. At the moment, the group is planned for Wednesdays, 1pm - 3pm, in the Men's Shed at The Balsam Centre. If you are interested in volunteering with this group, please contact us.

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Woodworking and DIY Skills

1. We have several women who have requested woodworking or DIY maintenance sessions but at the moment we have no volunteers to run them.

2. We have had requests for a woodworking group for men with early dementia and we need a volunteer with simple woodworking skills to work along side a volunteer with experience of helping with people who have dementia.

We would like to run these sessions once a week on a Monday, Wednesday or Friday. We have tools and equipment, we're just missing the person with the know-how!

If you have experience of putting up a straight shelf, changing a tap washer, or some basic woodworking skills that you would enjoy sharing, then please get in touch with us.

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IT Volunteers

We run IT-Help!-Sessions at the centre and are always on the lookout for skilled people to help us. Being skilled doesn't necessarily mean having a qualification in that skill - you may not even realise how skilled you are! For a young person, using their mobile phone is as simple as smiling; they can not only make calls but send texts, use Instagram, WhatsAp, Facebook... but for someone older who has got a mobile for the first time it's more trouble than the tv remote.

The sessions are for anyone with a tablet, laptop or smartphone who may want to know how to attach a photo to an email - or just be reminded how to email or stay safe online; or it could be showing someone looking for work how to use Word or Excel. If you are confident using technology and have the patience to explain how it works, then this could be the ideal role for you. People needing help would book a session with a volunteer on a Wednesday, 1.30pm - 3pm or Friday 11am - 1pm, and we would contact you to see if you are available.



Conkers Nursery

Do you like children? Our pre-school nursery is looking for volunteers who would like to get involved. It could be coming in to read to the children for 30 minutes a week - the children LOVE this! Or helping out at meal times, doing 30 minutes clear-up. After lunch children go out to play so it's all hands to the deck to help clear away and making sure the children have the their coats and boots on. Or maybe you just enjoy working with the babies. Whatever it is, we would be delighted to welcome you!

Volunteers are supervised at all times and we will carry out a DBS check for you. How much time you will give will be up to you but we would like you to commit to the same time each week or month.


The Cafe

Our Cafe has had to temporarily close. We need 2 or 3 volunteers who might like to take this on and make it their own.

The cafe runs every Tuesday, with volunteers cooking from 9/9.30am, and lunch is served from 12.30pm. Clearing up continues until about 2pm. It doesn't mean you need to be here all that time - you might just want to help with the cooking, or just the serviing, or even just the clearing up! You can decide how much time you would like to give.

We will provide you with training, including a food hygeine certificate if you don't have one.



The gardens around the Balsam Centre are used and cared for by The Growing Space, who are looking for volunteers to garden on a Thursday. We don't expect you to garden come rain or shine; most of us are fair weather gardeners. What we are looking for are people who can tell the difference between Bindweed and Clematis, summer weeders who can carefully remove weeds without damaging the plants.

If you would like to look after one of the beds, or someone to work with someone more experienced in the garden, drop in and chat to Nick.

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We have many different ways you can volunteer. If you are unsure about what you would like to do, why not drop in for a chat, try out some of the sessions as a volunteer and decide which you enjoy most. Call 01963 31842 or email infoREMOVEREMOVEREMOVE@REMOVEBalsamCentreREMOVE.REMOVEorgREMOVE.REMOVEuk

Support Us!

The Balsam Centre is an independent charity set up by local people for local people.

Whilst the work of the Centre is long term, funding for its projects and services is all too frequently short term.

It is largely thanks to help from a fund created by a legacy left by one person, that the Balsam Centre has been able to continue its mental health work over the last few years. The help that this has given hundreds of people is a permanent and living memorial to that person’s generosity.

If you are thinking of donating, have you considered becoming a Friend of the Balsam Centre? This is a commitment to regular giving of any amount, at any interval, by standing order, and even better, if you are a UK tax payer and you ‘tick’ to say so, we can claim another 25% on top of your donation to support the work of the Centre. Become a Friend here!


Give As You Live

We have signed up to be a part of Give As You Live where you can raise money for us - just by shopping online in your normal way! All you have to do is click on the link, choose your charity - The Balsam Centre - and then create an account.

The site will ask for your name, email address and a password. You can choose your favourite shops, or just use their search bar to find the product you are looking for. When you buy in this way, the retailer will donate an amount to us, and you can see exactly what you have donated. This is a great way for people who would like to support us to do so whilst doing their normal online shopping! All the big retailers are there, Amazon, Ebay, supermarkets, and department stores. Happy Shopping! And thank you for supporting us!!


Donating via Wonderful.org

We have a Wonderful.org charity page where you can donate directly to The Balsam Centre, and Wonderful will collect the tax for us! Just click on the logo and you will be taken to the page for donations to Wincanton Community Venture, the official name for The Balsam Centre charity.

It is largely thanks to help from a fund created by a legacy left by one person, that the Balsam Centre has been able to continue its mental health work over the last few years. The help that this has given hundreds of people is a permanent and living memorial to that person’s generosity. A legacy to the Balsam Centre is also one of the simplest ways that you can help the practical work of the Centre.